Privacy Policy

Effective Date: 01st March 2025

1. Introduction

Welcome to dhi Hospitality. Protecting your privacy is at the core of our commitment to delivering excellence in hospitality. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website (https://www.dhihospitality.com/) or engage with our services.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect different types of personal data based on how you interact with us. This includes:

• Personal Information
• Name
• Email address
• Phone number
• Company name (if applicable)
• Any other details you share via our contact forms or direct communication
• Log and Usage Data
• When you browse our website, we automatically collect:
• IP address
• Browser type and version
• Pages visited and time spent on our website
• Referring URL
• Device type and operating system
• Device and Location Data
• We may gather device-specific details such as hardware model and unique identifiers.
• If location services are enabled, we may collect your geographic location.
• Cookies and Tracking Technologies
• We use cookies and similar tracking tools to enhance your experience, analyze website traffic, and tailor content to your interests. You can manage cookie preferences in your browser settings. More details are available in our Cookies Policy below.

3. How We Use Your Information

We use the data we collect to:

• Deliver and improve our services
• Respond to inquiries and requests
• Send relevant marketing communications (only if you opt-in)
• Optimize website performance and user experience
• Prevent fraud and ensure website security
• Comply with legal obligations

4. Sharing Your Information

We do not sell or rent personal data. However, we may share your information with:

• Service providers and partners: To assist with website hosting, analytics, and marketing initiatives.
• Legal and regulatory authorities: If required by law or to protect our legal rights.
• Business transfers: If we undergo a merger, acquisition, or asset sale, your data may be transferred accordingly.

5. Data Storage and Security

We implement stringent security measures to safeguard your data from unauthorized access, alteration, or loss. However, no internet-based data transmission is entirely secure. If you suspect a data breach, please contact us immediately.

6. GDPR Compliance (For UK & EU Users)

If you access our services from the UK or EU, you have rights under the General Data Protection Regulation (GDPR), including:

• Right to access: Request a copy of your personal data.
• Right to rectification: Correct inaccurate or incomplete information.
• Right to erasure (Right to be forgotten): Request deletion of your data.
• Right to restrict processing: Control how we use your data.
• Right to object: Object to data processing based on legitimate interests.
• Right to data portability: Request a transfer of your data to another provider.
• Right to withdraw consent: If we process data based on your consent, you can withdraw it anytime.

To exercise your rights, contact us at hello@dhihospitality.com.

7. International Data Transfers

Since we operate globally, your data may be stored and processed in locations outside your country, including India. We ensure that any such transfers comply with relevant data protection laws.

8. Cookies Policy

Cookies are small data files stored on your device. We use them to:

• Enhance website functionality
• Remember user preferences
• Analyze website traffic and user behavior
• Personalize marketing campaigns

You can manage cookies via your browser settings. Disabling cookies may impact your browsing experience.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices. We encourage you to review their terms before sharing personal data.

10. Indemnification

By using our website, you agree to indemnify and hold dhi Hospitality harmless from any claims, damages, or legal fees resulting from your use of our website, violation of this policy, or infringement of third-party rights.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, reach out to us:

📧 Email: hello@dhihospitality.com
📞 Phone: +91-9965669369
🏢 Address: 4073, Prestige Misty Waters, Hebbal, Bengaluru - 560 024, Karnataka, India